Printing Turnaround Time
Orders approved and payment processed* by 11am: Turnaround time begins that day.
Orders approved and payment processed* after 11am: Turnaround time begins the next business day.For example, if an order is approved and charged by 11am on Tuesday, and the Turnaround Time for the product is two days, printing will be completed on Wednesday. If the order is approved and charged after 11am on Tuesday, printing will be completed on Thursday.
To view the print time for your product, you may refer to each product page.
*Print time begins after approval and processed payment of your order. Any issues with submitted files and/or payment may delay your order.
Delivery and Pickup Turnaround Time
Orders that will be picked up: Orders can be picked up the same day that printing is completed.
Orders that will be delivered: Allow one additional business day for receipt of your order by the delivery carrier before counting turnaround time for delivery. For example, if you are quoted a delivery time of 2 business days from February 3rd, allow the first day for us to relay your information to the delivery carrier for their arrival the following day. Then the 2 day delivery time starts the following day, February 4th, for your order to arrive by February 6th.
When orders are scheduled for delivery, count the next business day/non-holiday as the first day for delivery.
Delivery days and times:
Monday - Friday between 8am - 6pm (You may request Saturday delivery for an additional charge.)
Pickup days and times:
Monday - Friday between 9am - 5pm
Saturday between 9am - 3pm
Delivery and pickup days do not include public holidays and Carnival Monday & Tuesday.